Privacy Policy

Blaster Labs

This Privacy Policy describes how Blaster Labs Pty Ltd (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information.

Blaster Labs is committed to protecting your privacy and handling personal information in an open and transparent manner in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy applies to all personal information collected through our website www.blasterlabs.com.au, and in the course of providing our products and services.

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1. Personal Information We Collect

We may collect personal information including, but not limited to:

• Full name

• Billing and shipping address

• Email address

• Telephone number

• Payment details (processed securely via third-party providers)

• Order history and transaction details

• IP address, browser type, and device information

• Any other information you voluntarily provide to us

We do not collect sensitive information unless required by law or with your explicit consent.

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2. How We Collect Personal Information

We collect personal information when you:

• Place an order on our website

• Create or update an account

• Subscribe to our mailing list

• Contact us via email, website forms, or customer support

• Participate in promotions, surveys, or reviews

• Browse our website (via cookies and analytics tools)

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3. Use of Personal Information

We collect and use personal information for purposes including:

• Processing and fulfilling orders

• Providing products and customer support

• Communicating with you about orders, updates, or enquiries

• Managing accounts and transactions

• Improving our website, products, and services

• Marketing and promotional communications (where consent is given)

• Fraud prevention and security

• Compliance with legal and regulatory obligations

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4. Disclosure of Personal Information

We may disclose personal information to third parties where necessary to operate our business, including:

• Payment processors

• Courier and logistics providers

• IT service providers and website hosts

• Marketing and analytics providers

• Professional advisers (accountants, legal advisers)

• Regulatory authorities where required by law

We do not sell or rent your personal information to third parties.

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5. Overseas Disclosure

Some third-party service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure that overseas recipients comply with privacy standards equivalent to the Australian Privacy Principles.

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6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve website functionality

• Analyse website traffic and user behaviour

• Personalise content and marketing

You may disable cookies via your browser settings; however, this may affect website functionality.

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7. Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Security measures include:

• Secure servers and encrypted data transmission

• Restricted access to personal information

• Use of reputable third-party payment gateways

Despite these measures, no method of transmission over the internet is completely secure.

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8. Access and Correction

You may request access to the personal information we hold about you or request correction of inaccurate information by contacting us.

We will respond to all reasonable requests in accordance with the Privacy Act.

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9. Marketing Communications

You may opt out of receiving marketing communications from us at any time by:

• Using the unsubscribe link in emails, or

• Contacting us directly

Transactional communications relating to your orders may still be sent.

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10. Retention of Personal Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

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11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

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12. Complaints

If you believe we have breached your privacy rights, please contact us using the details below. We will investigate and respond to your complaint within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

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13. Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.

Continued use of our website constitutes acceptance of the updated Privacy Policy.

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14. Contact Information

For privacy-related enquiries or requests, please contact:

Blaster Labs
📧 Email: Info@blastergroup.com.au
🌐 Website: www.blasterlabs.com.au